Privacy Policy
Effective Date: November 5, 2025
Life’s Capsule We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Life’s Capsule mobile app and website (together, the “Service”).
1. Information We Collect
We collect only the information needed to provide and improve the Service:
a. Account Information
When you create an account, we collect your name, email address, and password.
b. Content You Create
You may choose to upload or record personal content, including text entries, photos, videos, and voice notes. These are stored securely and are accessible only to you and those you choose to share them with.
c. Device & Usage Data
We may collect limited device information (such as model, operating system, and app version) and analytics data about how you use the app to improve performance.
d. Diagnostic Data
Crash logs or performance reports may be collected through analytics tools (such as Firebase) to help us maintain stability and fix issues.
2. How We Use Your Information
We use collected data to:
Provide, maintain, and improve the Life’s Capsule experience
Securely store your memories and capsules
Respond to customer support requests
Analyze anonymized usage trends to enhance app functionality
Communicate important updates or service notices
We do not sell your personal information.
3. Sharing of Information
We only share data as necessary to operate the Service:
Service Providers: We use trusted third-party services (e.g., Firebase, AWS, or other hosting providers) for cloud storage, analytics, and crash reporting. These providers are bound by confidentiality and security obligations.
Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or the rights of others.
We do not share user data for advertising or marketing by third parties.
4. Data Retention and Deletion
You can delete your content or your entire account at any time through the app or by contacting us at wecare@lifescapsule.com.
Once deleted, your personal data and uploaded content are permanently removed from our systems within a reasonable period, except as required by law.
5. Data Security
We use industry-standard encryption to protect data in transit and at rest. While no system is 100% secure, we continually update our security practices to safeguard your information.
6. Children’s Privacy
Life’s Capsule is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete that data promptly.
7. International Data Transfers
Your data may be processed and stored in the United States or other regions where we or our service providers operate, and we take appropriate safeguards for international transfers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://lifescapsule.com/privacy, and the “Effective Date” will reflect the most recent changes.
9. Contact Us
If you have questions or requests about this Privacy Policy or your data, please contact us at:
Life’s Capsule
Email: wecare@lifescapsule.com
Website: https://lifescapsule.com